Readerware Support

Readerware is committed to supporting customers and potential customers. Full support is provided during your product evaluation period. If you have any questions about Readerware products or the web site, please do not hesitate to contact us.

At this time Readerware can only offer support via e-mail, there is no telephone support available. You will typically receive a response to your e-mail within a few hours or first thing next morning if your e-mail is received overnight, US PST.

The product help should answer most of your questions. This is available from within the product using the Help menu. It is also available online. In addition to the product help you can access the Readerware Tutorial which takes you on a guided tour of the most commonly used Readerware features, our Frequently asked questions section, here you will find the answers to common questions on installing and running Readerware, the Release notes with late breaking product news, and the Readerware Message Forums where you may find your question has already been answered. Also from the Readerware Help menu, you can check for updates to the program. While not essential we do recommend you install the latest version before reporting problems.

If you cannot find an answer to your questions please contact support@readerware.com. We will respond to your question as soon as possible.

If you have suggestions on new features you would like to see in future versions of Readerware, we very much want to hear about them. Your input will have a major impact on Readerware development. Please contact support@readerware.com

Thank you.