Readerware Newsletter

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Welcome to the Readerware^™ Newsletter

Readerware 2.982 is now shipping. This is a maintenance release.

Plus, FAQ "How can I transfer my Readerware database to a new machine?".

Visit the Readerware Newsletter archive, all back issues of the newsletter are online.

Readerware 2.982 Now Shipping

Release 2.982 is now available for all products (Readerware, ReaderwareAW and ReaderwareVW), and all platforms, (Windows, Mac OS X and Linux). A full list of the changes included in 2.982 is available online:

Readerware 2.982 changes

Some of the highlights in 2.982.

Fixed a problem displaying the ISBN-13 for some group codes.

Added auto-catalog and drag and drop support for Waterstone's [UK] now that they have split from Amazon.

Importing past Amazon purchases now working again with updated Amazon web site.

Default buttons are now correctly highlighted on Mac OS X

Download Readerware 2.982

Upgrade policy

Most of you know this by now, Readerware 2.982 is a free upgrade. All 2.x upgrades are free.

You can always download the latest 2.x release for free. If you ever want the latest version on CD, you can order it from the web site for $12.

Readerware CD

Give Readerware this Holiday

Yes, it's that time of the year again. If you are trying to decide on the perfect gift for the book, music and movie lovers on your list, consider Readerware.

Free CueCat barcode readers are available. A bundle of the three Readerware products and a barcode reader makes a great gift for the serious collector. Prices start at $85, all prices include shipping.

You can also give any individual product on CD for just $50. Either way Readerware makes a great gift idea.

Just follow the link below to place your order. When ordering as a gift, please be sure to include the name of the recipient so that the license key will be generated in the correct name. Just select the gift option when ordering or enter the information in the comments field. The package can be shipped directly to the lucky person or to you. If you want to keep it a surprise, do not enter the recipent's e-mail address.

International orders are welcome, there is an additional $10 shipping charge for all orders shipped outside the US and Canada.

Check the Readerware barcode reader page too for more gift ideas.

Readerware Gift Ideas
Great Deals on Barcode Readers

FAQ: How can I transfer my Readerware database to a new machine?

Transferring Readerware to a new machine

Just in case there is a new computer under the tree this year, here is how you can move Readerware and your Readerware database to your new system.

Start by downloading the latest version of Readerware from the web site to your new machine. Install the program and register with your existing codes. If you no longer have your registration e-mail, start Readerware on your old machine and select Help->Register. Your registration name and code will be displayed. You should now have Readerware running on your new machine, but no data.

The easiest way to transfer your database to the new machine is to use the Readerware backup and restore feature.

Start Readerware on your old machine and select File->Backup Database. The backup wizard will guide you through the process of backing up your database. This will create a single compressed file containing all your data.

Transfer the backup file to your new machine. If the machines are networked it should be simple. If not you can use a CD burner, e-mail the file to yourself or upload the file to your ISP or an online service and download on to your new computer. Many ISPs provide online storage with internet accounts, check with your ISP.

Start Readerware on your new machine and select File->Restore Database from the Readerware menu. Again the wizard will guide you through the process of recreating your database on your new machine. Once the restore completes, select File->Open Database and all your data will be displayed.

What if your new machine is a Mac? The two machines do not need to be running the same operating system. You can use this procedure to transfer Readerware and your database from say a Windows PC to a Mac or Linux box. There is no charge for switching operating systems. Just download the appropriate version of Readerware and register with your existing codes, they are cross platform.

Readerware Download Page
Readerware Backup Wizard
Readerware Restore Wizard
Readerware FAQs

Site news

Waterstone's [UK] now have their own web site again and you can catalog your books from one of the UK's leading booksellers.

Waterstone's [UK]

Readerware support

There is nothing more important than answering your questions. You can always e-mail support@readerware.com and expect a reply in a couple of hours. 24 hours maximum. Unfortunately e-mail communications are not as reliable as they once were. Spam and the various schemes people have dreamed up to combat spam are interfering with normal e-mail communications.

If you have not received a response to your support request within 24 hours, something has gone wrong.

Check any Spam or message filters, the response may be there.
Check with your ISP or system administrator. Sites are implementing various defense mechanisms which often block legitimate e-mail.
If you are using a challenge system, please check to see if your response is being held. I do try and respond to challenge e-mail, but it can mean your response is delayed.
If you are using AOL, check your Mail Controls.

If you have not received a response within 24 hours, don't wait any longer, send a follow up e-mail or post to the Readerware Forums. If possible try and include an alternate e-mail address. I will re-send your answer from another e-mail server to all addresses you specify.

Obviously Spam is a real problem. But it is important to realize that none of the defense mechanisms are anywhere near 100% accurate. There is nothing more frustrating for you than feeling ignored, you aren't being ignored. Every e-mail you send is answered promptly. From this end there is nothing more frustrating than taking the time to create a reply that is never seen then getting a "why aren't you responding" e-mail a couple of days later.

All support e-mail is answered within 24 hours, if you don't get that response, check your anti-spam measures and try again.

Thanks.

Your feedback

Your feedback is always welcome and does make a difference. Please send in your comments. E-Mail support@readerware.com.

Thanks for your support.

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