Readerware Knowledge Base

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  1. How can I transfer Readerware 2.0 and my database to a new machine?
    This article is for Readerware 2 users and will guide you through the process of transferring your Readerware 2 database to a new machine. Start by downloading the last version of Readerware 2 from the web site to your new machine. Install the...

  2. Will Readerware run on Mac OS X Lion?
    Yes. Readerware 3.03 and above are supported on Mac OS X Lion, (10.7), and all features work normally. The first time you run a Readerware program on OS X Lion you may see an OS X dialog stating that additional software needs to be...

  3. How do I upgrade to Readerware 3.0?
    You can download Readerware 3.0 from the main download page. Pick your operating system from the list on the right. Readerware 3 will install in a new location so that you can run Readerware 2 and Readerware 3 during the transition period....

  4. What are the minimum system requirements?
    The minimum system requirements vary by platform and are listed on the download pages. Our main download page is available here. Select your platform and then scroll down to see the minimum system requirements.

  5. I have lost my registration code, can you resend it?
    Yes. If you need your registration information resent, please contact support@readerware.com. We need sufficient information to locate your order in our records, your e-mail address and name are normally enough. We will e-mail you your...

  6. Will Readerware run under Windows 7?
    Yes. Readerware will run on both 32 and 64 bit versions of Windows 7. If you already have Readerware installed, you should ensure that you have a Windows 7 capable version of Readerware. Make sure that you have Readerware 3.0 or higher. If you...

  7. Will Readerware run under Windows Vista?
    Yes. Readerware will run on both 32 and 64 bit versions of Windows Vista.  

  8. Will Readerware run under Mac OS X 10.6, Snow Leopard?
    Yes. The latest version of Readerware has been tested with the release version of Mac OS X 10.6, Snow Leopard. There are no problems to report. Speed improvements in Snow Leopard are noticeable in Readerware, it starts up faster and runs...

  9. Will Readerware run on Windows 8?
    Yes. Readerware will run on both 32 and 64 bit versions of Windows 8. As a Win32 application Readerware will run on Windows 8 computers and Windows 8 Pro (Intel) tablets, it will not run on Windows 8 RT (ARM) tablets. If you already have...

  10. How can I decompress the installer ZIP file on my Mac?
    Apple have removed support for Stuffit archives in Mac OS X 10.4 (Tiger). If you upgraded to Tiger, you will still have Stuffit from an earlier release, but new Tiger users will not have Stuffit. Exactly why Apple decided to do this is not...

  11. Will Readerware run on Mac OS X Mountain Lion?
    Yes. Readerware 3.15 and above are supported on Mac OS X Mountain Lion, (10.8), and all features work normally. The first time you run a Readerware program on OS X Mountain Lion you may see an OS X dialog stating that additional software needs to...

  12. Can I install Readerware on a thumb drive and use it on any computer?
    Yes. You need to install Readerware in the normal way, create a local install on your computer. You can then create a customized, portable, Readerware install. First though you will normally want to start using Readerware, create your database and...

  13. Can I store my Readerware database in a Dropbox folder or cloud drive?
    NO! You should not store a Readerware database in a Dropbox folder, Dropbox can corrupt your Readerware database and cause you to lose data. This is a common issue with database applications like Readerware. Dropbox is a file synchronization and...

  14. Will Readerware run on a Raspberry Pi?
    Yes! What is a Raspberry Pi? The Raspberry Pi is a credit-card sized computer that plugs into your TV and a keyboard. It is a capable little computer which can be used in electronics projects, and for many of the things that your desktop PC does,...

  15. Installing Readerware on macOS / Mac OS X
    Readerware is available for Mac OS X 10.8.3 or higher including macOS releases. Installing Readerware on macOS Catalina (10.15)? Be sure to read our Catalina article.   Installing Readerware on macOS / Mac OS X You can download Readerware...

  16. Will Readerware run on macOS Catalina (10.15)?
    Yes, but there are issues you need to be aware of. We currently have a separate download page for macOS Catalina users here.   Access to your Documents folder Readerware needs access to your Documents->Readerware folder. The first time...

  17. How to install Readerware on Linux
    The easiest way to install Readerware on a Linux system is to use one of our package installers. Download the appropriate package installer for your system and double click on the downloaded file to install. Follow the simple on screen instructions....

  18. Readerware remote support setup
    Readerware offers remote support. If you need technical assistance with Readerware products we can connect to your system and perform the work for you or demonstrate what you need to do. Before we can connect to your system, you need to install the...

  19. Will Readerware run on Windows 10?
    Yes. Readerware will run on both 32 and 64 bit versions of Windows 10. Readerware 3.48 or above is recommended on Windows 10. If you need to upgrade Readerware, the latest version is available here. If you would like the latest version of...

  20. How do I upgrade to Readerware 4?
    You can download Readerware 4 from the download page. Pick your operating system from the list on the right. Readerware 4 will install in a new location so that you can run Readerware 3 and Readerware 4 during the transition period. Installation...

  21. Will Readerware run on a Chromebook?
    We get asked this question a lot. Let's start by discussing what a Chromebook is. It looks like a normal laptop and it is, but it is running a very different operating system, Chrome OS developed by Google. The type of applications a Chromebook...